Shipping policy
Effective Date: April 25th, 2026
1. Overview
Swipe to Status provides digital products and consulting services.
We do not ship physical products.
All purchases are delivered electronically through your account and/or via email and text notifications.
2. Order Processing Time
Once your purchase is completed:
- You will receive an order confirmation email immediately
- Your request will enter our processing queue
Typical processing times:
-
Credit Strategy Reports (PDF Deliverables):
Delivered within 3–5 business days -
Consulting Services (Client Portal Responses):
Initial responses typically begin within 1–3 business days
Processing times may vary depending on:
- Order volume
- Complexity of your submission
- Completeness of the information provided
3. Delivery Method
All services and deliverables are provided digitally:
A. Client Portal Delivery
- Your completed report will be uploaded to your secure client account
- You will be notified via email and/or SMS when your report is ready
B. Communication
- Email and SMS are used for notifications only
- All consulting communication occurs within the client portal
4. No Physical Shipping
Swipe to Status does not:
- Ship physical items
- Provide printed reports
- Deliver via mail or courier
5. Delays
Delays may occur if:
- Required information is incomplete or inaccurate
- Additional clarification is needed
- There is high demand for services
If delays occur, we will make reasonable efforts to notify you.
6. Customer Responsibilities
To ensure timely delivery, you agree to:
- Provide complete and accurate information
- Respond promptly to any follow-up requests
- Monitor your email and client portal for updates
Incomplete submissions may delay your delivery timeline.
7. Failed Delivery (Digital Access Issues)
If you do not receive your deliverable:
- Check your spam/junk folder
- Log into your account to view your report
If issues persist, contact us at:
Swipe to Status client portal.
We will ensure you receive access to your purchase.
8. Modifications & Revisions
If your service includes revisions:
- Requests must be submitted through the client portal
- Additional revisions may be subject to additional fees depending on scope
9. Refunds & Cancellations
Please refer to our Refund policy for full details.
10. Contact Information
For questions regarding delivery:
Swipe to Status client portal.